Returns

Return Policy
  • You can return any full price item within 21 days of purchase for an e-Gift Card.
  • All returns will automatically be issued an e-Gift Card that will allow you to make a purchase storewide.
  • We don't offer refunds for change of mind.
  • Merchandise must be unused and in its original packaging. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
  • Buyers are responsible for return shipping costs. 
  • All sale or discounted items connot be returned.
Return process
  • Send an email to enquiries@crystalofakind.com within 7 days of receiving your order and let us know your reason of returning and your order number. 
  • Each case will be handled differently according to our return policy. 
  • All approved returns will be assessed and we will notify you if your return has been accepted. Un-returnable items and/or returned items which do not satisfy the above Conditions of Return will not be accepted and will be returned to the customer.
  • Please allow us 3 working days to respond back to your return request.